Workshop on 'Consumer Protection Laws'


INTRODUCTION : Though consumer is the purpose and most powerful motivating force of production, yet at the same time consumer is equally vulnerable segment of the whole marketing system. Attempts have been made to guard the interest of the consumer in a sporadic way till 1986, when Government of India enacted a comprehensive legislation-Consumer Protection Act, to safe guard the interest of the consumer than ever before. The Consumer Protection Act, 1986, applies to all goods and services, excluding goods for resale or for commercial purpose and services rendered free of charge and under a contract for personal service. The provisions of the Act are compensatory in nature. It covers public, private, joint and cooperative sectors.

The Act enshrines the rights of the consumer such as right to safety, right to be informed, right to be heard, and right to choose, right to seek redressal and right to consumer education.


  • Explain the various provisions of the Consumer Protection Act and other legislations having a bearing on Consumer Protection.
  • To enhance the knowledge and skill of the students in the area of Consumer Protection and Consumer Welfare to provide consumers with information related to products and services.

Resource Person: V. Gouri Sankara Rao Senior Advocate :

V.Gouri Shankara Rao

V.Gouri Shankara Rao is a Senior Advocate who has started his carrier as an advocate on 30/03/1984 by enrolling with the Bar Council of AP. He has done his Metriculation in 1975 at M.P.Z.P High School, Piduguralla, Guntur Dist and did his Intermediate from Sri Sarvodaya College, Nellore, A.P, in the year 1977. In 1980 he graduated in Commerce from Hindu College Guntur, latter did his B.L. from Nagarjuna University Campus, A.P. in 1983. He has done his apprentice under very renowned advocates of his time namely—Late. B. Ravindranath senior advocate, Narasaroapet, Sri Nallapati Lakshmi Narayana, Senior Advocate Narasaroapet, Sri S. Rama chandra Rao , Former Advocate General of A.P. He is specialized in Consumer Cases. He has long standing experience in handling Consumer cases, DRT cases, Accident Claim cases, The ultimate motto of this Advocate is to work for the benefit his clients with high dedication. He is highly dedicated to serve his clients and works round the clock in order to ensure valuable and effective legal solutions to his clients. His combination of personal touch combined with high degree of professional standards has earned him thousands of satisfied clients not only in Hyderabad and Secunderabad but throughout the Telangana State and Andhra Pradesh.


  • On 12th March 10:00 am-12:30 pm ,
    Venue: Assembly Hall (SLS-H).


  • 1. Prof. M V Chandramathi, -Incharge of the workshop Assistant Professor, SLSH